Operations Manager

Responsibilities:

• Team Management: Hire, train, and manage a team of cleaning staff, including establishing schedules, assigning duties, and monitoring performance to ensure quality standards are met.
• Operational Development: Develop and implement operational plans, policies, and procedures to streamline cleaning processes. This includes defining cleaning protocols, setting service levels, and establishing quality control measures.
• Inventory Management: Monitor and maintain inventory levels of cleaning equipment, tools, and supplies. Coordinate with suppliers to ensure timely delivery and negotiate favorable pricing.
• Client Interaction: Interact with clients to understand their cleaning requirements, address any concerns, and provide excellent customer service. Regularly communicate with clients to ensure satisfaction and identify opportunities for improvement.
• Budget Management: Prepare and manage budgets for cleaning operations, including labor costs, equipment maintenance, and supplies. Identify cost-saving opportunities without compromising quality.
• Collaboration: Collaborate with suppliers, contractors, and other service providers to ensure smooth operations. Establish and maintain relationships to secure favorable pricing, timely deliveries, and reliable services.
• Industry Awareness: Stay updated on industry trends, technologies, and best practices. Identify opportunities for process improvements, innovation, and implementing new technologies to enhance efficiency and service quality.

Qualifications:

• Experience: Minimum of 5 years in cleaning operations management or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven experience in budget management and cost control.
• Knowledge of cleaning protocols and best practices.
• Ability to work collaboratively and build strong relationships with clients and suppliers.
• Strong organizational and problem-solving skills.

How to Apply:

Please submit your resume and cover letter detailing your experience related to the outlined responsibilities to info@griffincleaningservices.com.

We look forward to reviewing your applications and finding a dedicated Cleaning Operations Manager to join our team at Griffin Cleaning Services!